Larry L. Miller

8542 Strathmore Drive

Dallas, Texas 75238

Phone: 214-874-8042

llovellmiller@yahoo.com

 

 

Seeking a Customer Service position within a dynamic company which will enable me to apply my customer service experience combined with creative Sales skills to the benefit of the company.

 

Highlight Of Qualifications:

·   Powerful communication skills, able to establish immediate trust and confidence

·   Highly professional and effective closer

·   Persistent, patient, and sensitive to customer needs and apprehensions

·   Effectively overcome objectives to sales in a calming and convincing manner

·   Ability to work effectively in a multi-task, high volume environment

·   Microsoft Word, excel, Outlook, and Internet proficient

 

Professional Experience

Aerotek/ Greyhound 2013 - 2015

·   Prepare travel tickets for batch processing

·   Sort travel tickets for collection deposits

Kelly Services/ Apple 2012 - 2013

·   Working from home providing excellent customer service and technical support to clients for all IPhones, IPods, Ipads, and Ipad Mini.

·   Assisting clients with How-To information and feature explanation to enhance product enjoyment and satisfaction. 

·   Accurately logging client accounts with technical procedures and setting up repairs and replacements.

Randstad\ Taylor Publishing Company 2012

·   Responsible for preparing, maintaining and operating printing presses

·   Prepare the printing presses to get print by installing and adjusting the printing plate, loading the paper and by adjusting the press to proper dimensions of the paper

·   Solved problems such as paper jam to avoid excessive downtime

·   Responsible for preventing maintenance

·   Responsible for maintaining, cleaning and performed minor repairs as needed

 

Staff Force Personnel Services 2009

·   Customer Service Representative

·   Warehouse

 

BMR Janitorial & Pressure Washing Service LLC 2009 - 2009

·   Pre-trip shuttle buses, check fluids, tires, and general operational maintenance

·   Sweep, mop, and wash buses

 

Leavenworth Federal Institution 2004 – 2009

·   Inventory and invoice processing, payroll processing, assign work orders

·   Experience in  the shipping and receiving department

·   Experience using forklift to pull orders with RF scanner

·   Experience loading and unloading trucks using a forklift

 

Earthlink Inc 2002 – 2004

·   Assist customers with account setup, maintenance and billing in a fast paced call center environment.

·   Communicating with various departments to meet the customer needs, while keeping accurate documentation using various software programs.

Microsoft\ Software Specturm 1999 – 2002

·   As a Windows Technical Analyst provide superior technical support for laptop and desktop computers.

·   Experience support boundaries include all aspects of the Windows operating systems and networking capabilities.

 

Education

Richland College, Microcomputer Maintenance Technician Certification 1998 - 1999